
Luton Gipsy Lane Vets4Pets Ltd, located in Luton, is a veterinary clinic that has garnered a solid reputation based on a significant number of reviews. With a commendable 4.5-star rating from 445 reviews, it stands out as a reliable choice for pet owners in the area. The clinic also functions as a Veterinary Nurse Training facility, indicating a commitment to education and high standards of veterinary care.
The majority of reviews highlight the clinic's professionalism and the quality of care provided by the veterinary staff. Long-term clients, such as Diogo Miguel Aguiar, express satisfaction with the helpful and clear communication from the team. Similarly, Laura praises the compassionate care her pet received, particularly during challenging times.
However, not all feedback is unanimously positive. J Dog notes that while the veterinary team is excellent, there is room for improvement in the reception staff's capability and helpfulness. A more critical perspective comes from karolsmyk, who had a distressing experience involving high costs for emergency services and perceived insensitivity from the staff. This review highlights an area where the clinic could improve in terms of empathy and financial communication.
Despite the occasional negative feedback, the overwhelming majority of reviews are positive, suggesting that Luton Gipsy Lane Vets4Pets Ltd is a trusted and well-regarded clinic. The clinic's ability to accommodate appointments promptly, as noted by Diana Rocas, further enhances its reputation. While pricing details are not transparently provided, it is clear that the clinic's services are valued by many in the Luton community.
Animal type information not yet available for this clinic.
Note: Showing the 5 most recent Google reviews out of 445 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
Amazing service as always! The team has looked after all of my pets for many years and have always been so accommodating. The receptionist team, vets and nurses truly go above and beyond. I wouldn’t trust anyone else with my pets!
a month ago
Was going well until the vile experience I had today, lost £75 deposit for a simple vaccination for being 10 minutes late. The receptionist was unwilling to help and kept wanting to make another appointment emphasising I lost my deposit. Really think I want to give you more money? **Update** So immediately you're going to start off by lying.I had two appointments, Yes I missed the first one. But I was only 10 minutes late for the second appointment, to include the second appointment for my second cat and call it half hour just shows what liars you are. You should be ashamed of yourself. Also we've already contacted you about refunding the £17, also please dont be condescending like this is a gesture of good will, after you just out and out lied here. Do you really think I will trust you with my cats after you lied?
4 months ago
Close to town centre and lots of shops around,store have everything you need for your pet small or big
a month ago
Been coming for years now. All the staff is great and really really nice. They are always very clear and always try to help the best they can.
4 months ago
Been coming for years now. All the staff is great and really really nice. They are always very clear and always try to help the best they can.
2 months ago
I've been a customer for a few years. Most importantly, the veterinary staff are consistently excellent. On the other hand, one might expect the reception staff to be a bit more capable and helpful than they generally are.
5 months ago
I've been a customer for a few years. Most importantly, the veterinary staff are consistently excellent. On the other hand, one might expect the reception staff to be a bit more capable and helpful than they generally are.
4 months ago
Fabulous team. They always looked after my pet, especially when it was her time to go over the rainbow.
5 months ago
Worst experience with vet in my life careless place ,everything is about money my cat broken leg and because my surgery did not answer call for apoitment , I decided to use this place as a emergency because I was worried . For pack medicine pain killers and rtg scan with anaesthetic I spend with apoitment 800£ one scan !!!!! After this they call me to inform me that I have two option surgery over 5000£ or the lady on the phone realised it’s a lot of money for me to afford with laughing voice say we can cut the Leg for 1500 if that’s suit you without any empathy or any suggestion of payment plan whatsoever. Never in my life I will use this place again !!!!!!!!! Money grabber that’s all Thanks good my original surgery been able to help me and sorted everything for 1500£ which is still a lot but affordable at this time
3 years ago
I managed ti book an appointment for next day. Couldn't be happier. As well my little one......now it's gorgeous 😍😍
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