Icknield Vet Group – Vets in Luton
Clinic Overview
- Many owners praise the team for being friendly, understanding, and accommodating, including helping deaf family members during a stressful cat visit and calmly rearranging an appointment when a cat escaped before check-in. - Urgent cat care is a recurring strength in reviews, with Frankie and David singled out for moving quickly and arranging treatment or surgery for very sick cats. - Reviews also highlight compassionate end-of-life support, with kind reception staff, veterinary nurses, and Riccardo specifically thanked for making difficult appointments feel respectful and calm.
Services
- •Routine and preventive care: Reviews mention check-ups, vaccinations and boosters, as well as microchipping. One recent visit involved six kittens attending for vaccinations and chips.
- •Diagnostics and investigations: Owners refer to X-rays and other tests, including work-ups for urinary or continence issues and follow-up for a spine-related concern. An MRI was also discussed in one case.
- •Dentistry and oral care: Cat dental treatment is mentioned, alongside ongoing mouth-related concerns.
- •Surgery and urgent care: Recent reviews describe urgent treatment and surgery for critically ill cats, including a suspected bowel blockage and another case where a cat needed immediate care and a short operation. Reviews also suggest the practice will sometimes see unregistered pets in urgent situations.
- •Complex and supportive care: Owners mention lump assessment and follow-up, care for a young puppy with a cleft lip, and euthanasia appointments handled with sensitivity.
Pricing
No published pricing information is currently available for this clinic.
People
Reviews name Frankie and David repeatedly for urgent cat cases, with owners crediting them for acting quickly and helping pets recover. Riccardo is praised for calm, considerate care during a euthanasia appointment, and Nelly is thanked for helping during a kitten vaccination visit. More broadly, reception staff, veterinary nurses, and the wider Luton team are often described as friendly, professional, and supportive.
Reviews
Icknield Vet Group has a 4.3-star Google rating from 339 reviews. Recent written feedback is mostly positive, with a few clear complaints.
- •Many owners praise the team for being friendly, understanding, and accommodating, including helping deaf family members during a stressful cat visit and calmly rearranging an appointment when a cat escaped before check-in.
- •Urgent cat care is a recurring strength in reviews, with Frankie and David singled out for moving quickly and arranging treatment or surgery for very sick cats.
- •Reviews also highlight compassionate end-of-life support, with kind reception staff, veterinary nurses, and Riccardo specifically thanked for making difficult appointments feel respectful and calm.
- •Negative feedback focuses mainly on cost and communication, including one complaint about expensive blood tests and medication, and another about an appointment being cancelled after a late arrival.
